You will be guided through a series of questions. Your feedback will help us troubleshoot issues and improve the AusAlert system. Note we cannot respond to individual enquiries. 

Please share as much as possible (e.g. full address, suburb/town or postcode).
Select the type of device from the list. Note: iPads will not receive AusAlerts, even if they have cell connectivity.
Please be as specific as possible.
Please be as specific as possible.
Please be as specific as possible, including if it is a model with cellular connectivity, sometimes called ‘LTE’.
Please be as specific as possible, including if it is a model with cellular connectivity (sometimes called LTE) or has a SIM or e-SIM. Note: iPads will not receive AusAlerts, even if they have cell connectivity.
Please be as specific as possible, including if it is a model with a SIM card or e-SIM.

To find this on your iPhone, go to the Settings app then choose 'General' then 'About'. Look for 'iOS Version'. 

To find this on your Android phone, go to the Settings app then choose 'About phone'. Look for 'Software information' and/or 'Android version'.

At the time of the test, did you have any additional settings turned on? (optional)
What mobile network are you on? (optional)
If you have any other information or feedback about when you didn't receive an alert, you can tell us here. Do not include personal or sensitive information.
Briefly describe your issue.
Provide as much detail as possible. Do not include personal or sensitive information.
Briefly describe your enquiry.
Provide as much detail as possible. Do not include personal or sensitive information. Note we cannot respond to your individual enquiry.