There are ways you can control how some alert messages are received on your mobile device.
Turning off Critical Alerts
You can’t stop your device from receiving Critical Alerts.
The only way to not receive Critical Alerts is to turn your device off or put it in aeroplane mode during the emergency. We don't recommend this, as AusAlerts contain important information and should be turned on to help keep you safe.
Turning off Priority Alerts
We recommend you keep alerts turned on for your safety.
Some people may need to turn off alerts. If receiving a Priority Alert might disrupt you or cause you or a family member to feel unsafe, you can choose to opt out.
Note: If you turn off Priority Alerts on one device, you can still receive alerts on another device. Make sure you action this across all chosen devices.
If you still receive alerts after turning them off, contact your device maker or mobile phone provider for help.
Apple (iOS) devices
To turn off Priority Alert messages on iPhones and Apple Watches:
- Open Settings
- Go to Notifications
- Scroll down to AusAlert at the bottom of the page
- Turn off Priority AusAlert
Please note: AusAlerts are NOT received by Apple iPads.
Android devices
To turn off Priority Alert messages on Android phones, tablets and smartwatches:
- Open Settings
- Go to Safety and Emergency
- Go to Wireless Emergency Alerts
- Turn off Extreme Threats and Severe Threats
Other devices
On some devices, AusAlerts may be called:
- Severe alerts
- Extreme alerts
- Presidential alerts
- Emergency broadcasts
If you’re not sure how to find your alert settings:
- check your device’s user guide
- contact the company that made your device.
